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FAQ
100% Transparency: It's How We Do Business
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How does your cleaning system work?Our cleaning system is a 4 step process, proven to lift years of wear and tear, leaving your facilities looking and feeling brand new! Step 1: Pre-Treatment - Arguably the most important step. First, we apply a deep cleaning solution to the floor that loosens dirt, grime, oils and bacteria, so that we can remove even the toughest stains. Step 2: Agitation - We put the elbow grease to work. Through agitation we work the pretreatment into the surface to further loosen up the trapped dirt and grime. Step 3: Heat & Pressure - Science confirms that the truest most effective way to eliminate bacteria is with heat. Our machines allow us to use up to 220 degrees of heat while injecting high pressure water getting all that dirt and grime ready for extraction. By penetrating the surface with high pressure hot water we effectively sanitize and allow the surface to dry quicker. Step 4: Extraction - By using our industrial strength vacuum system we soak up all the contaminated water leaving the surface spotless and bacteria free. Our extraction system has a filtration tank allowing us to trap debris and particles for us to dispose of and therefore expelling only the dirty water into an enviornmentally safe designated area.
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Is your cleaning system effective against Covid-19?Yes! According to the Centers for Disease Control and Prevention (CDC), there is a difference between "cleaning" and "disinfecting" and we all should be doing more of both. Now with the Coronavirus in full effect, managing the cleaning and disinfecting needs of our homes and offices is more important than ever. City Heights Colorado can help by disinfecting your most touched spaces using our electromagnetic sprayers (which uses magnetic charges to wrap the disinfectant around surfaces and structures, effectively coating them), while deep cleaning your homes and offices with our renowned 4-part cleaning system.
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What are the sanitation benefits?We use the latest electromagnetic spray technology to ensure a safe and thorough sanitation. In today’s world, we're constantly trying to protect our homes and businesses from viruses and airborne bacteria. Our elctromagnetic magnetic spray technology generates charged droplets that repel one another and actively seek out environmental surfaces. They then stick to and even wrap around these surfaces, coating them on all sides.This technology is the most effective method of sanitation on the market, ensuring over 98% efficacy against viruses and bacteria.
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What are the carpet cleaning benefits?Carpet cleaning is a must for any household or business. Whether you have kids, pets, employees or clients, the truth is it needs to be deep cleaned from time to time. With so much foot traffic, carpets absorb a lot of harmful matter. Overtime, carpet fibers become packed with dust mites, bacteria, pollutants, dirt, allergens, and more. (Yeah... we don't like to think about it either!) These particles can weaken your immune system, cause respiratory problems, allergic reactions, and have other negative health effects. Those who already suffer from breathing troubles -- such as asthma, allergies, or sleep apnea (snoring) -- can especially notice the remarkable benefits of professional carpet cleaning.
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What are the tile and grout cleaning benefits?Remove years of dirt and grime from the crevices of your tile and grout! Maintaining your tile and grout extends the longevity of the flooring which in turn can save you money on costly renovations. We use high pressure heated water paired with our signature solution and agitation to get that grime and grit out of grout and tile. Whether it's natural or man made stone, our cleaning system is proven to leave these tough surfaces cleaned, sanitized and looking brand new!
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What are the concrete cleaning benefits?We know that appearance and cleanliness can make or break a first impression. When you're welcoming someone into your establishment, the last thing you want is for them to be offput by a filthy exterior. The concrete outside of most companies is covered in decades of travel, spills, and dirt...and it shows. City Heights Colorado's concrete cleaning will bring new life to the curb appeal and exterior of your building. We ensure that we protect all exterior landscaping during our clean, while using environmentally safe products to minimize our environmental impact.
Billing & Pricing
Payments Accepted
We accept cash, check, Zelle, Venmo and credit cards (Visa, Mastercard and Discover with a 5% fee).
Cancellation Policy
Cancellations must be made a minimum of 48 hours in advance of the scheduled appointment for a refund of the deposit. Cancellations made outside of this window will forfeit any deposit.
Satisfaction Guarantee
We guarantee you are satisfied with the agreed upon result or we will make it right.
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